i have one account that started on 8th feb 2023 and paid again on 9th march and i just recieved a message that another payment is due on 23rd of march . but my next payment is not due till 9th of april, also it has come up as a fortnightly payment of which it is not it is a monthly plan
the plan i have is for €64.03 per month.
any help will be apprecited thank you in advance
check your account to see what you're being billed for, https://account.adobe.com
if anything looks amiss, contact adobe support. there are 3 ways to contact adobe; chat, phone and twitter:
chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.
phone:
https://helpx.adobe.com/contact/phone.html
twitter:
tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true
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