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Participant
July 8, 2025
Question

Billing

  • July 8, 2025
  • 1 reply
  • 104 views

I need assistance with an issue regarding my Adobe trial. I was on a trial for three days and canceled my subscription afterward, but Adobe still debited my account. I would like to request a refund. Thank you 

1 reply

kglad
Community Expert
Community Expert
July 8, 2025

check your account, https://account.adobe.com

what's it show?

Jeffrey_A_Wright
Community Manager
Community Manager
July 8, 2025

Zanele, I am sorry that your recent subscription did not meet your needs. Please see https://adobe.ly/45ZuhaR for steps you can take to cancel the active subscription and begin the refund process. You will want to complete the process promptly if you do wish to receive a refund. ^JW