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Alisha Moore
Participant
December 1, 2020
Question

Billing Contact

  • December 1, 2020
  • 3 replies
  • 107 views

Hello, 

 

Is there a way to set up a billing contact for our company accountant to receive invoices. 

 

Thanks, 

Alisha

    This topic has been closed for replies.

    3 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    December 3, 2020

    Hi Alisha,

    Is this a Teams/Enterprise account?

    If yes, you view, print and download invoices from your admin console. See link below.

    https://helpx.adobe.com/enterprise/using/admin-console.html

     

    Nancy O'Shea— Product User & Community Expert
    T
    Test Screen Name
    Legend
    December 1, 2020

    Also - if you have RETAIL licenses these are directly connected to the end user, they aren't considered to belong to the business in any way; the business has no right to get invoices, to transfer or cancel, reset the password or anything else. If the staff leave, you have made them a gift and may struggle to stop payments.  On the other hand, TEAMS and ENTERPRISE licenses are designed for businesses, who retain full control; billing can be centralised, I believe.

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    December 1, 2020

    As far as I know, Adobe does not email invoices

     

    https://helpx.adobe.com/creative-cloud/help/print-receipt.html

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