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Participant
October 26, 2020
Answered

Billing Date Change

  • October 26, 2020
  • 1 reply
  • 689 views

I need to change the date that Adobe bill me and the date they take my money, to make sure that they get heir money. I've looked around the web site but keep getting back to the same pages with no actual contact information, basically going around in circles. I'm in the United Kingdom.

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Correct answer kglad

i'm not sure you can do that, but using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human

 

please, let us know if they were able to change your bill date.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
October 26, 2020

i'm not sure you can do that, but using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human

 

please, let us know if they were able to change your bill date.