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Participant
December 1, 2021
Question

Billing issue

  • December 1, 2021
  • 1 reply
  • 129 views

Hello! 

 

I have been paying Adobe Creative Cloud with the same card for several months. This month, I got a new card. When I try to update the billing information, the website doesnt work. How should I proceed?

 

 

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1 reply

kglad
Community Expert
Community Expert
December 1, 2021

 

 

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

 

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