billing issue

I've subscribe in end of year offer but the problem they billed me with the previous price without the offer .

Now , can't contact them !!!

This topic has been closed for replies.

Community Expert

if you can't use chat, use twitter/x per above.

Community Expert

Only Adobe Customer Care can assist with billing.

You didn't say how you tried to contact them or why you couldn't. They are available by the Chat icon and by X/Twitter.

Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "agent"

If your browser blocks the Chat window so you can't see it, try these steps::
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703

You can also send a post through X (formerly Twitter) to @AdobeCare.

Do not reply to PMs, which are likely to be scammers.

I've moved your post from Creative Cloud Services to Account, Payment, & Plan.

~ Jane

Participant

thanks a lot . I meant I've tried here at the website any way to contact them but I couldn't find one

Community Expert

is your problem now solved?

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