Billing Issues

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I recently changed the payment option. And Adobe still says there's a billing issue. What's the problem here? I have all the invoices and it accepted all payments, what's the issue?

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AnimatrrCorrect answer

Inspiring

Nevermind, just fixed itself.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from animate">

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sarahn0060595

Known Participant

thank you at first i didn't know there were categories, i'm pretty new in the community.

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kglad

Community Expert

you're welcome.

p.s. can you change your payment option back to the pre-problem option?

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AnimatrrAuthorCorrect answer

Inspiring

Nevermind, just fixed itself.

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kglad

Community Expert

thanks for the update.

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