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Animatrr
Animatrr
Inspiring
May 20, 2024
Answered

Billing Issues

  • May 20, 2024
  • 2 replies
  • 1931 views

I recently changed the payment option.  And Adobe still says there's a billing issue.  What's the problem here?  I have all the invoices and it accepted all payments, what's the issue?

    This topic has been closed for replies.
    Correct answer Animatrr

    Nevermind, just fixed itself.

    2 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    August 30, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from animate">
    S
    sarahn0060595
    Known Participant
    October 30, 2024

    thank you at first i didn't know there were categories, i'm pretty new in the community. 

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 30, 2024

    you're welcome.

     

    p.s. can you change your payment option back to the pre-problem option?

    Animatrr
    AnimatrrAuthorCorrect answer
    Inspiring
    May 20, 2024

    Nevermind, just fixed itself.

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      May 20, 2024

      thanks for the update.

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