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fusiottars
Participant
November 5, 2020
Answered

Billing problem

  • November 5, 2020
  • 1 reply
  • 840 views

Hi

I terminated my Illustrator subscription some time ago and added After Effects subscription insted but I´m still billed for Illustrator ? what to do ?

And it looks also like I was billed twice for After Effects this month, has anybody else had that happening ?

Kind reg. Fúsi.

      This topic has been closed for replies.
      Correct answer Just Shoot Me

      This forum system is not a direct link to Adobe support.
      We are just users like you and can't help with account questions.
      You need to contact Adobe directly through the Chat system at the link below.

      https://helpx.adobe.com/contact/support.html

      Select the chat icon at the bottom right of the page to open a chat session.
      Type in AGENT into the chat window to connect directly to a person rather than the AI System.


      Best of Luck

       

      I moved your post over from the poorly named "Using the Community" forum, which is for getting help using this forum system, to a better forum.


      I hope this helps. Best of luck to you.

      1 reply

      Just Shoot Me
      Just Shoot MeCorrect answer
      Legend
      November 5, 2020

      This forum system is not a direct link to Adobe support.
      We are just users like you and can't help with account questions.
      You need to contact Adobe directly through the Chat system at the link below.

      https://helpx.adobe.com/contact/support.html

      Select the chat icon at the bottom right of the page to open a chat session.
      Type in AGENT into the chat window to connect directly to a person rather than the AI System.


      Best of Luck

       

      I moved your post over from the poorly named "Using the Community" forum, which is for getting help using this forum system, to a better forum.


      I hope this helps. Best of luck to you.

      F
      fusiottarsAuthor
      Participant
      November 5, 2020

      Thank you so much 🙂

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