Participant

Answered

Bloated Nonsense

Forum|Forum|2 years ago
March 22, 2023
2 replies
2215 views

Creative Cloud is a massive bloated pile of nonsense. It's so bloated that i missed the part about a cancellation fee!? Nice job Adobe. You've trapped me for a year. You can be damn sure i'll be gone for good after that.

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Correct answer Nitz327

@Nitz327

what did you see when choosing a plan?

This has been taken care of already. I appreciate whatever you're trying to do here but it's fixed. What I saw was something similar minus the mention of a cancellation fee and minus the eye roll emoji.

Nancy OShea

Community Expert

Creative Cloud is a massive bloated pile of nonsense. It's so bloated that i missed the part about a cancellation fee!?
By @Nitz327

=============

One man's trash is another man's treasure. 🙂

The TERMS you agreed to were in front of you when you joined. You had to check an I AGREE box to download the software. 🙄

With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
https://account.adobe.com/plans

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Twitter: https://twitter.com/adobecare
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

Hope that helps.

[Moderator moved from The Lounge to Account, Payment & Plan.]

Nancy O'Shea— Product User & Community Expert

N

Nitz327Author

Participant

That screenshot is nothing like where I signed up. I appreciate you taking the time tho to try to rub my mistake in my face, you're a real jewel nancy, a credit to your Adobe overlords. 🙄

kglad

Community Expert

@Nitz327

what did you see when choosing a plan?

kglad

Community Expert

software bloat is one issue/topic. website complaints are a separate issue/topic.

and these are user forums, so adobe's unaware of your post. however, for applicable apps, you can make (some) suggestions to adobe here, https://helpx.adobe.com/ie/x-productkb/global/how-to-user-voice.html

for others, use https://www.adobe.com/products/wishform.html

D

Dan29661479tjfb

Participant

I am firmly against providing my credit card details to this service, as there is no guarantee that they will not be misused by third parties. The protection of my personal and financial information is of utmost importance to me, and I will not compromise it by agreeing to fraudulent conditions.

I believe that any company that requires sensitive personal information such as credit card details should provide clear and transparent information on how this data will be used, stored and protected. If a company cannot provide such assurances, then I have no choice but to decline their service.

In conclusion, I value my privacy and security too highly to take any unnecessary risks with my personal information. I will not be providing my credit card details to this service, and will instead seek alternative solutions that prioritize my privacy and security.

kglad

Community Expert

@Dan29661479tjfb

good.

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