Blocking Adobe CC subscriptions in Russia

Question

Good afternoon. I have been using the CC package for a long time, I have been registered for a long time. How do I pay for a CC subscription if payment via payment systems from Russia is not available? Are there solutions to the problem? And whether time will be given to use the products without being able to pay for the CC product. I really need your help. We are ordinary users from Russia who are in a difficult situation (

John T Smith · Answer

This is a public forum, not Adobe support

Nobody here can help with a payment problem... especially not one mandated by the US Government

I do not have any solution to your problem, and I don't think support will be able to help

Try support to see if anyone there can help

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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