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Participant
January 15, 2020
Question

Bought CC on laptop and will not transfer to PC

  • January 15, 2020
  • 1 reply
  • 188 views

Hi,

 

I have used the CC suite for quite some time now. I recently got a PC and when I tried to download illustrator it now says I need to buy it. I am using the same account. Under plans in my account on my PC it does not say I have purchased the student account, while on my laptop I have access to all the CC apps.

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1 reply

John Waller
Community Expert
Community Expert
January 15, 2020

Are you signing in with exactly the same Adobe ID on both computers?