Bought the photography plan a few hours ago, it won't let me on lightroom or anything, it's like I don't have it... Any advice ?

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I bought the photography pack a few hours ago but everytime I try to access it, it only comes up with buy now or free trial, the payment went through it says I have the plan... Why can't I access it ?

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Jeff_A_WrightCorrect answer

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Jeff_A_Wright

Correct answer

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momentslikethis

Participating Frequently

I have the same problem with Lightroom plan with 1tb. I signed up earlier but cannot access either Lightroom or Lightroom classic. It just says trial or buy.

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dj_paige

Legend

Please provide the information I requested earlier in this thread.

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momentslikethis

Participating Frequently

Lightroom plan with 1TB

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dj_paige

Legend

Please tell us the exact name of the plan you purchased. It should be in the e-mail you received from Adobe shortly after you made the purchase.

OR

Please go to account.adobe.com and log in with the exact e-mail address you used when you bought it. You will see the exact name of the product. This is what I see, I have the Photography Plan (20GB).

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