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A
Alexandr370203361huv
Participant
May 20, 2025
Question

Bridge and Photoshop ask every time to sign in and activate the license after PC restart

  • May 20, 2025
  • 1 reply
  • 405 views

I'm running the latest Win 11 and CC with valid subscription for the Photography plan, yet every time I start the PC, I have to go online to sign in. Then I get an error "limit of licenses reached"- and it already shows this very PC with an active license - Yet I can't start Bridge nor Photoshop until I remove this PC and add it again. Then it works until I restart the PC again and I have to repeat everything.

I've never seen this on any other PCs and it is a major problem because this is a mobile workstation which is not going to be online every time. When using it, I'm not using any Adobe CC app elsewhere and I never go above the license limit, yet every time there is the problem with license.

How to resolve this bug?

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
May 20, 2025

something locally (eg, av) is in interfering with your locally stored credentials.

A
Alexandr370203361huvAuthor
Participant
May 21, 2025

but what? all my installations are the same for years and I never had such a problem. I use the same AV.

the only notable thing is this error message "this module is blocked from loading into the local security authority Bonjour\mdnsNSP.dll"

A
Alexandr370203361huvAuthor
Participant
May 21, 2025

and it's not triggered by bridge or photoshop, it happens idependently and randomly

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