Participant

Question

Buy adobe illustrator using mastercard

Forum|Forum|6 years ago
September 15, 2019
3 replies
738 views

good night All. i am indonesian. I want to buy Adobe Illustrator on the Adobe official website using a BRI (Bank Rakyat indonesia) credit card with the Mastercard logo. but when on the adobe check out menu why can't it be successful? thank you for all answers All🙂

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Inspiring

Hi there,

The card is returning back declined. Please reach out to card issuer and resolve the issue before placing any further orders.

Authorization Result : FAILED_CARD_REJECTED

For Indonesia, we accept Visa/MasterCard and PayPal.

^Ani

Legend

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Community Expert

Community Expert

Hi

You will need to purchase from an Adobe reseller in Indonesia. Go to this site:

https://adobedealreg.secure.force.com/PartnerSearch?lang=en

Enter Indonesia for the country, then click the Blue Find button to get a list of the resellers in Indonesia .

~ Jane

Participant

I already contacted them. but they all only sell annual packages that can't be paid per month.