Cambiar mi plan a uno + económico URGENTE

Hi @vane-chehanna,

We appreciate you reaching out. I can see that you have Adobe Photoshop's annual subscription with monthly payment. Have you tried the steps listed in the article shared by the expert above?

Let us know. 

if you have a payment problem, you won't be able to change until that problem is fixed:  https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

Hi @vane-chehanna 

Are you trying to change the plan through teh steps as in the page below:
https://helpx.adobe.com/manage-account/using/change-plan.html

If so, what is the error you're seeing?