Can adobe refund a student in need?

Question

Hello. I would like to request a refund for my Adobe Acrobat Pro subscription. My free trial ended without me realizing it, and I was automatically charged. I am a student, and I urgently need the money to pay my school fees. I have little to no use for the subscription at this time.

I completely understand your policy, but I would sincerely appreciate it if you could consider a one-time exception and issue a refund. I am willing to cancel the subscription immediately if needed.

Thank you very much for your time, understanding, and any assistance you can provide.

John T Smith · Accepted Answer

A refund takes up to 14 days and is automatic if you cancel in no more than 14 days of a trial
After 14 days a trial becomes a subscription and there is no refund when you cancel
Only you may cancel... To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html

-be sure to keep the verification email you will receive when you cancel

This is a public forum, not Adobe support... other users can't help
This is the correct way to contact support
https://helpx.adobe.com/contact.html?rghtup=autoOpen

- and enter AGENT in the box asking How can we help you?

Peru Bob · Answer

For future needs:Adobe Acrobat Reader is free and will read PDFs.You don’t need Acrobat Pro to read PDFs.

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