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Willsmam
Participant
August 3, 2026
Answered

Can I cancel within 14 days of autorenewal

  • August 3, 2026
  • 1 reply
  • 14 views

Can I cancel within 14 days of autorenewal? 

 

I cannot find how to contact customer support anywhere! 

    Correct answer kanikas28368183

    Hi Willsmam, 

    We understand this can be disappointing. Please note that the 14-day cancellation policy applies only to new purchases and does not apply to auto-renewal orders.

    If you would like to cancel your subscription, please follow the steps outlined in the article below:https://helpx.adobe.com/in/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

    We hope this points you in the right direction. If you have any questions along the way, feel free to reach out. We're here to help.

     

    Thanks 

    Kanika Sehgal 

     

    1 reply

    kanikas28368183
    Community Manager
    kanikas28368183Community ManagerCorrect answer
    Community Manager
    August 3, 2026

    Hi Willsmam, 

    We understand this can be disappointing. Please note that the 14-day cancellation policy applies only to new purchases and does not apply to auto-renewal orders.

    If you would like to cancel your subscription, please follow the steps outlined in the article below:https://helpx.adobe.com/in/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

    We hope this points you in the right direction. If you have any questions along the way, feel free to reach out. We're here to help.

     

    Thanks 

    Kanika Sehgal