Can I get my refund in this case

Forum|Forum|1 year ago
November 9, 2024
1 reply
185 views

On November 7, 2024, I was charged $34.99 for the Adobe Creative Cloud All Apps 100GB Subscription. Later that day, I switched to the AI-only plan, which cost an additional $22.99. After that, I canceled the AI plan the same day due to financial issues. Is there any chance I can get a refund, and if so, when can I expect to receive it?

This topic has been closed for replies.

kglad

Community Expert

check your account, https://account.adobe.com

Kanikas

Legend

Hi Inspiring_joy5C16,

We understand your concern. I see that both the subscriptions under the ID that you are using with this community have been cancelled, and a refund has also been issued. For now, there is no active subscription under this account.

Let us know if there is any other information that you are looking for. Hope this helps.

Thanks
^KS

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