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Participant
March 24, 2020
Answered

Can I have my membership free for the next three months?

  • March 24, 2020
  • 2 replies
  • 1087 views

free period for the next 3 months

This topic has been closed for replies.
Correct answer jane-e

Hi

Please see this response from Adobe on the coronavirus:
https://www.adobe.com/covid-19-response.html
~ Jane

2 replies

Participant
August 22, 2022

Hi . I lost my job and I am not able to pay the monthly fee. Please let me know if I can get e few months free

 

John T Smith
Community Expert
Community Expert
August 22, 2022

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

jane-e
Community Expert
jane-eCommunity ExpertCorrect answer
Community Expert
March 24, 2020

Hi

Please see this response from Adobe on the coronavirus:
https://www.adobe.com/covid-19-response.html
~ Jane