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Participant
January 13, 2021
Question

Can I now use the activation code for 2019? I didn't use it.

  • January 13, 2021
  • 1 reply
  • 305 views

У меня есть код активации, который я не мог использовать в 2018 году. Он был предоставлен мне бесплатно за выдающиеся услуги. Могу я использовать его в этом году?

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1 reply

John T Smith
Community Expert
Community Expert
January 13, 2021

What happens when you try to use the code?

 

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Participant
January 13, 2021

я пока не  пробывал использовать код, но скорее всего код устарел. Я хочу узнать, можно ли сейчас использовать код, которым я не воспользовался?

Jeffrey_A_Wright
Community Manager
Community Manager
January 13, 2021

CartoonTower, please see https://helpx.adobe.com/download-install/kb/redemption-code-help.html for information on how to redeem a redemption code.   Depending upon the product, or service, the code is designed for; then it could expire.  Try submitting the code, and if you encounter any problems, begin a chat session at https://helpx.adobe.com/contact.html.