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erifilim88105350
Participant
October 5, 2020
Answered

Can I pause my free trial of After Effects?

  • October 5, 2020
  • 2 replies
  • 783 views

Hello!

 

I just downloaded the free trial of After Effects with the aim to take on an online course.

Unfortunately, my iMac is not behaving and I have to take it to apple store. Is  there any way to pause my free trial and to reactivate it when my iMac is fixed?

 

Thamk you

    This topic has been closed for replies.
    Correct answer John T Smith

    A trial requires entering your credit card number, so cancel NOW or your trial converts to a paid subscription

     

    To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
    -or Chat link https://helpx.adobe.com/contact/support.html

    -click the chat icon at the bottom right of the page to open a chat session
    -the chat icon looks like '3 dots inside a circle' at the lower right
    -type AGENT into the chat window to connect directly to a person rather than the AI
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

    2 replies

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    October 5, 2020

    A trial requires entering your credit card number, so cancel NOW or your trial converts to a paid subscription

     

    To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
    -or Chat link https://helpx.adobe.com/contact/support.html

    -click the chat icon at the bottom right of the page to open a chat session
    -the chat icon looks like '3 dots inside a circle' at the lower right
    -type AGENT into the chat window to connect directly to a person rather than the AI
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

    Legend
    October 5, 2020

    No, that's the only trial you get. You can now take a $30 month by month subscription and cancel any time.