Can I please get a refund ? The free trial got billed because I forgot to cancel. Cnceled the sub the same day

Question

As state. My free 7 day trial ended and I git billed. I forgot to cancel before the trial ended. So please I request a refund

ShivangiGupta · Accepted Answer

Hi @Captivating_Glimmer95cb ,I understand your concern regarding the refund, and I appreciate your patience while this is being reviewed.After checking the account details, I can confirm that the Adobe Acrobat Pro subscription associated with your account has been canceled, and a refund has already been initiated by Adobe.Please note that refunds can take approximately 10–14 business days to appear in your bank account, depending on your payment provider and banking institution.I understand waiting for a refund can be frustrating, and I appreciate your patience during this process. If you have any additional questions, please let us know. We'll be happy to point you in the right direction and ensure you receive the assistance you need.Kind regards,Shivangi

kglad · Answer

as long as you cancelled during the trial period, you qualify for a refund. if you just missed the trial period you can appeal to adobe support via social media.

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