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Participant
October 8, 2026
Answered

can someone help me , I have paid to acrobat like RM 71.10 , but it still have billing issues, I really need this money bus I, still a students and money is everything to me

this is the proof

    AkanshaAshra
    AkanshaAshraCorrect answer
    Community Manager
    October 8, 2026

    ​

    Hi @responsible_judgef4bc 

    Thank you for reaching out. 

    After reviewing the account, we found the following active subscriptions:

    1. Adobe Acrobat AI Assistant Plus

    2. Adobe Acrobat Pro

    As these subscriptions were purchased through Google, subscription management, billing, cancellations, and refund requests are handled directly by Google.

    If you no longer wish to continue the subscriptions, please follow Google's instructions to cancel them: 🔗 https://adobe.ly/4zmW2FB

    We hope this helps clarify the situation. Reach out to us if you need any other help   

    ^Akansha

    3 replies

    Participant
    October 8, 2026

    If i pay again , will i alao can get the money that i have paid before ?

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    AkanshaAshra
    Community Manager
    AkanshaAshraCommunity ManagerCorrect answer
    Community Manager
    October 8, 2026

    ​

    Hi @responsible_judgef4bc 

    Thank you for reaching out. 

    After reviewing the account, we found the following active subscriptions:

    1. Adobe Acrobat AI Assistant Plus

    2. Adobe Acrobat Pro

    As these subscriptions were purchased through Google, subscription management, billing, cancellations, and refund requests are handled directly by Google.

    If you no longer wish to continue the subscriptions, please follow Google's instructions to cancel them: 🔗 https://adobe.ly/4zmW2FB

    We hope this helps clarify the situation. Reach out to us if you need any other help   

    ^Akansha

    Translate