Can someone help me with cancelling this subscription why can't we cancel it

Hi ​@Celestial_Dragonfly4e30 

We understand you may have been looking for confirmation regarding your subscriptions. After checking, we can see that both Adobe Acrobat AI Assistant Plus and Acrobat Pro are currently in the cancellation process.

You should have received a confirmation email with the details. If you don't see it, please check your spam or junk folder as well.

If there's anything else we can help with, please let us know. We're always happy to assist.

Thank you.

^Akansha