Can't access email associated with account
Hi! I'm having a very frustrating issue. I set up my account a couple years ago with an email address given to me by my university when I was in grad school. The school has since closed my account, so I no longer have access to that email to sign in or login to cancel my subscription (the real task I'm trying to accomplish). I'm getting a message "couldn't find your google account". I tried to change my email on my account, but I can't do that without logging in first- it keeps trying to send the code to my email address which I can't get to. I've emailed the school's IT department, but because I'm no longer a student and haven't been in a few years, they can't help me. The chat support robot cannot seem to understand my issue either. I just need help so I can cancel my subscription. Thank you!
