can't add my phone number

Forum|Forum|57 minutes ago
May 19, 2026
1 reply
10 views

I just made an adobe account few days ago and I am trying to add phone number so I can start uploading Stocks but I can’t add my phone number, it says “An error occurred while performing this action. Please try again later”. I have tried it for 3 days and I still get that error. I have tried VPN, tried on my phone through Safari but I still can’t add it.

M

Manan Joshi

Community Expert

This seems to have been reported before as well by others and I see that some folks mentioned it resolved automatically for them. You can check out the following discussion

Unable to Verify Phone Number for Adobe Account – Blocking Adobe Stock Contributor Access | Community

You can also contact Adobe support to get help with this

-Manan

dream2628Author

Participant

He didn’t mention how he solved the problem, the solution is just he suddenly managed to add his phone number the next day or so. Also how do I contact Adobe support?

M

Manan Joshi

Community Expert

Use the chat option on the Adobe website. It appears on the bottom right on the page.

-Manan

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