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Participating Frequently
April 15, 2024
Question

Can't add PL VAT number to PayPal payment

  • April 15, 2024
  • 1 reply
  • 1080 views

I'm editing my payment information according to https://helpx.adobe.com/pl/manage-account/using/update-vat-id-for-eu-countries.html

I enter my VAT number, click the "PayPal" button (there is no "Save" one), log in to PayPal, back to the page. When I open the payment details again, the VAT number is empty.

Did I miss something?

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
April 16, 2024

are you in the usa?

Participating Frequently
April 16, 2024

No, I'm in Poland

kglad
Community Expert
Community Expert
April 16, 2024

oops. paypal was restricted to users in the usa, but, it appears, its been expanded to other users more recently to include poland.  you could resolve your problem (and if you post back here), confirm that paypal is available in poland, by contacting adobe support.

 

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.