Can’t cancel free trial

please help whenever I try to cancel my free trial it keeps saying unable to load data

Community Expert

in particular, to cancel, use a mobile phone's updated non-opera browser with wifi disabled.

Community Manager

Thanks for the response here, @kglad. I'll get this issue looked into.

^Shivangi

Community Manager

We are sorry for the experience. Have you tried cancelling the plan using a different browser? Also, could you test it after rebooting your computer?

Let us know how it goes.

^Shivangi

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