Can't cancel my plan, I have a duplicate.

Forum|Forum|5 years ago
October 12, 2020
1 reply
370 views

In my adobe account I have the same plan twice. I just need one plan so I want to cancel the other but it wont let me because it says that I need to contact support and support is not available.
So I'm stuck paying twice for the same plan that. I'm pretty sure it was an accident on my part from a few months ago and just now I noticed it.

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Correct answer kglad

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human

kglad

Correct answer

Community Expert

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human

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