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Participant
April 23, 2025
Question

Can't cancel photoshop subscription due to website being updated.

  • April 23, 2025
  • 2 replies
  • 219 views

Hello. I've been trying to cancel my photoshop subscription - I went too fast and what I actually needed was the whole adobe suite, but now I have both and I can't cancel it since the website seems to be undergoing maintenance or something. It's also preventing me from getting receipts, which I need for my employer.

 

Any ideas of how long this will take? Thanks. 

2 replies

gupta shivangi
Legend
April 23, 2025

Hi @yan_4415,

We'll get this checked. Have you checked any other browser?

Let us know.


^Shivangi

yan_4415Author
Participant
April 23, 2025

Not yet, no. I'm using Chrome.

kglad
Community Expert
Community Expert
April 23, 2025

no time had been given.  retry every 24 hrs or so is the best you can do.