Can't cancel plan dispite not recieving the renewal notice email

It is common for Adobe to offer the 1st year at a discount... and the terms you agreed to when you purchased say that the subscription has an automatic renew if you don't cancel during your 12th month

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you enter your credit card number to buy a subscription... See this page for more information, including a yellow highlited section from the subscription page https://community.adobe.com/t5/account-payment-plan-discussions/adobe-subscription-is-a-rip-off/td-p/12648724

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