Answered
Can’t cancel trial subscription
I tried to cancel my trial subscription and kept getting an error message. I need a reimbursement please.
Jeffrey_A_WrightCorrect answer
Legend
September 8, 2025
Ayanna, thanks for posting about your recent subscription commitment to this public discussion forum. I see that the method of payment you tried to use to pay for our services was not accepted. Please see https://adobe.ly/3V6RyB6 for information on how to update your account with a valid method of payment.
Once the account is in good standing, Ayanna, you can use the steps listed at https://adobe.ly/3JTOdCY to self-cancel your subscription and end your commitment. ^JW
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