Can’t change country from Russia to Uzbekistan — unable to purchase subscription

Hi everyone,

I’m looking for help from the community because Adobe’s support bot hasn’t been able to resolve this.

My account was originally created while I lived in Russia, but I’ve now been living in Uzbekistan for several years. I’d like to subscribe to Behance Pro, but I can’t — the system still considers my region to be Russia, and doesn’t let me make a purchase.

I don’t have any active subscriptions right now, so I can’t change the region manually through the standard billing method. I’m also fully ready to provide proof of my current residency in Uzbekistan, such as local registration documents, if that helps.

Has anyone here faced something similar or found a workaround? I’d really appreciate any advice or steps that worked for you.

Thanks in advance!

Alina