Can't find support contacts chat, email or phone.

Question

My credit card expired and I received an email from Adobe informing that I must updade my payment method.

Although I have a student subscription and I pay 19.99 euros monthly, the amount that Adobe claims that I owe is 30,74 euros.

Adobe didn't sent any invoice with details. So although I will be paying with a slight delay of a few days I don't understand how they can charge me 10 euros more. Also I don't know if is just for 1 month or if due to the renovation of the subscription that bigger amount will be charged from now on every month.

John T Smith · Answer

One Year Intro Price https://community.adobe.com/t5/Get-Started/Student-plan/td-p/10209357

OR

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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