Can’t login via University login on iOS

Question

Hello!

I've hade recieved through my university access to Adobe software, and it workshop flawlessly to login and use on my computer. But as I'm trying to login to the iPad-versions of the apps (specifically Photoshop), I can't log in.

I suspects that it is because of it not being able to redirect to my university login page, since that is what happens when I login via the desktop apps and browser. It just stops at "signing in" after I've entered my email address.

Is there a workaround? Or is this just an unfortunate fact i'm going to have to live with?

jane-e · Answer

Hi

Does your iPad meet the system requirements?

https://helpx.adobe.com/no/illustrator/user-guide.html/no/illustrator/system-requirements-ios.ug.html

If so, check with the IT department at your university to see if they have blocked the iPad version.

~ Jane

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