@ 9/21/2025 7:00 PM EST, the page for "Edit Billing and Payment" is unreachable and the page for "Cancel your plan" is unreachable. I signed up for a Free Trial in July 2025, but when I tried to cancel during the trial period the page was "Unable to load data." I cancelled the credit card, and Adobe can eat sand.
Thank you for the suggestion (I didn't think Edge would ever be good for anything!). I was able to cancel.
I had tried to cancel before the trial period had ended, on July 22 2025, but wasn't able to (you could check the dates of the screenshot attached). Can I get a refund for the payments I have made since then?
Thanks for the update, Latn. Please use Edge to click on https://adobe.ly/4nf7SvY to speak with a member of our team about any possible refunds. You will also need to make sure that you log in under the account with the cancellation and not one of the other accounts that were created with the same email address. Please see https://adobe.ly/46nmjIn for information on how to switch between accounts. ^JW
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