Can’t reach adobe support or even get their email for this. Help please

Forum|Forum|1 year ago
November 1, 2024
1 reply
146 views

Hello!

I signed up for your 7-day free trial and then canceled it before the seven days ended. Why and how have I been charged for a service that I canceled?

Thank you.

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H

Hima_9821Author

Participant

They have trap me on a one year plan

kglad

Community Expert

there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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