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Pikcie
Participant
February 10, 2021
Answered

Can't update apps in Creative Cloud

  • February 10, 2021
  • 1 reply
  • 605 views

Click on update, nothing happens.

Click on update all, nothing happens.

It used to be that I'd click on update and it would do say "waiting" but nothing would happen.

I've restarted gthe computer, the creative cloud app and closed all running apps, still, nothing happens.

Seen as some apps seem to be very unstable (Ahem Illustrator) I would like this to be rectified quite soon.

This topic has been closed for replies.
Correct answer Ko.Maruyama

Or Log Out / Log In again to CC.  (might be a good first attempt), but usually it's @Peru Bob recommendation that works.

1 reply

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
February 10, 2021

Try uninstalling the CC app and reinstalling:

https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html#ProblemsinstallingTryalternativedownloadlinks

    Ko.Maruyama
    Community Expert
    Ko.MaruyamaCommunity ExpertCorrect answer
    Community Expert
    February 10, 2021

    Or Log Out / Log In again to CC.  (might be a good first attempt), but usually it's @Peru Bob recommendation that works.

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