Skip to main content
Z
zaph_42
Participant
January 25, 2020
Question

Can't update my payment method -> VAT ID error

  • January 25, 2020
  • 2 replies
  • 4302 views

(unfortunately seems the only way to get "real" support from Adobe?!)

I was about to update my payment method but I can't finish and save the form because of an incorrect VAT-ID error?! the entered VAT-ID is correct and needed!
therefore I'm not able at the moment to update my payment method until I'll get help!
Thanks in advance for your input how to solve this!

    This topic has been closed for replies.

    2 replies

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    January 25, 2020

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    January 25, 2020

    This is a public forum, not the link to Adobe support
    -other users here can't help with an account problem
    Be sure to remain signed in with your Adobe ID before accessing the link below
    -you must also allow 'cookies' in your web browser for this to work
    https://helpx.adobe.com/contact/support.html
    .
    Also - beware of answering anyone who sends you a private message
    https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices