Can't Update payment information.. showing white rotating screen

Hi @jayr33054999m2fr,

In addition to the suggestions given by the experts above, would you mind testing the issue after signing out and signing back in to Adobe account.

Also, sometimes switching to a different browser also fixes the issue.

Let us know how it goes.

Regards,

Shivangi 

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from download and install">

there are 2 ways to contact Adobe; chat and twitter (now x):chat:


use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.