I recently signed up for a CC subscription. Because of circumstances, I'd like to create a new Adobe account and switch the subscription to that account. Is this possible? If so, how does Adobe know to which of my accounts the subscription belongs?
Thanks,
Lloyd
you'll need ro cancel one and start another subscription. this doable with the help of adobe support. in addition to chat per @Rashmi27002770wxve, there are 2 other ways to contact adobe; phone and twitter:
chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.
phone:
https://helpx.adobe.com/contact/phone.html
twitter:
tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true
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