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Participant
June 14, 2024
Question

Can you delete my contributor account?

  • June 14, 2024
  • 4 replies
  • 154 views

Hello, can you delete any accounts on this email

[Personal information removed by moderator.]

? thank you in advance

This topic has been closed for replies.

4 replies

kglad
Community Expert
Community Expert
June 18, 2024

there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

gupta shivangi
Legend
June 18, 2024

Hi @NikaBS380510190n1e,

As per your account details, you have both Individual and team's subscription associated with this email. Also, I can see that there is payment related issues. Since we can not discuss the details here on a public forum, we'd recommend contacting our support team here: https://helpx.adobe.com/contact.html

Let us know if you have any questions. 

 

Thanks,

Shivangi

kglad
Community Expert
Community Expert
June 14, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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