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ChaosKidz
Participating Frequently
March 25, 2026
Question

Can you help check which account is still charge and auto pay from my bank ?

  • March 25, 2026
  • 2 replies
  • 64 views

Hello guys, so i just wanted to ask, can you find which of my account still charge and auto pay from my bank? it always auto pay from my bank for a year or maybe more but on my account there's no active plans , so i just want it to stop, please. Thankyou i hope anyone can help me with this one.

    2 replies

    Kanikas
    Legend
    March 25, 2026

    Hi ChaosKidz 

     

    Were you able to get in touch with support? if not, you can also try this article where you can try to find out the unknown charge: https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html

     

    Hope this helps!

     

    Thanks

    Kanika Sehgal 

    ChaosKidz
    ChaosKidzAuthor
    Participating Frequently
    March 25, 2026

    Yes but now they dont reply to me at all
     

     

    kglad
    Community Expert
    Community Expert
    March 25, 2026
    Community Expert
    March 25, 2026

    If it does not show up on your account then this is a problem. These are peer to peer forums, you are not talking to Adobe staff here. Please reach out to then via official channels to see how they can help you in this

    -Manan
    ChaosKidz
    ChaosKidzAuthor
    Participating Frequently
    March 25, 2026

    thankss for the reply now im reaching out to the officials

    Community Expert
    March 25, 2026

    You can type AGENT in the chatbox to connect to a human

    -Manan