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Participant
July 5, 2026
Question

cancel

  • July 5, 2026
  • 1 reply
  • 12 views

WOW! I am so disappointed with Adobe. How low can things get? Last month I used a trial of Adobe Pro. I did what I needed to do and then canceled the subscription. I even got a nice email on the success of the cancellation. 

 

I figured that was a done deal. Then I was charged $6.99 for an AI package. I have no recollection of ever signing up for it. Nor would I ever want it. I hate AI with a passion. 

 

My guess is the cancellation process is made to be so difficult and to keep you busy and it suggests something that you don’t see, exactly like AI does. Suggests things you may want and you don’t see the slight of hand and they sign you up for some more crap you don’t want. 

 

This is the AI bubble scrambling for dollars to pay for all of this data center bull crap. How low can it get? I know it’s only 6.99 but it’s still horrible. You shouldn't need an act of Congress to cancel a trial period. 

 

Nor should a company like Adobe swoop so low. There goes another half hour of my life posting something that hopefully some AI bot will see and make things right. Just wait I bet I’m still signed up for something.  I’ll follow up if so…. should be good. 

    1 reply

    kglad
    Community Expert
    Community Expert
    July 5, 2026

    acrobat trials offer an ai for acrobat option. whenever i check, that option is unselected by default.

    Why MeAuthor
    Participant
    July 5, 2026

    Who cares? I don’t want it. Never did. Only thing I can think of is that $6.99 scammed from 10 million people is a fair cash flow for Adobe. An odds game, most people won’t notice. Some might and demand a refund. They will bicker and if you make it through 3 rounds of confusion then maybe you will get something back. Either way the house wins. 

     

    Things must be expensive in AI-ville. You’re free things will not be free anymore. Little by little we will pay for these services like the suckers we are.  NO one wants to think for themselves. Somehow we all want to believe that we deserve something. Freedom is a huge word. 

    [edited by moderator]