CANCEL

Forum|Forum|5 years ago
February 19, 2021
3 replies
273 views

I want to cancel my payment plan because i dont use it often.However , i received a massege that i will be charged an early cancellation fee of 61,95€. REALLY ???? i just want to get rid of this .

Thanks in advance.

This topic has been closed for replies.

John T Smith

Community Expert

>early cancellation fee of 61,95€. REALLY ????

Yes, really... When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html

kglad

Community Expert

check https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're cancelling an annual plan early, there's a penalty (=1/2 the cost of the remaining months).

if the above link doesn't help you cancel, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (in the lower right)