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casual_grace9513
Participant
October 20, 2025
Question

Cancel

  • October 20, 2025
  • 1 reply
  • 72 views

I am trying to cancel my free trial , could I get assistance 

1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
October 20, 2025

I am sorry, Tionna, but the ability to manage your commitment to Adobe is not currently available. This and other services are currently impacted by the Amazon Web Services outage. Please view and bookmark https://adobe.ly/4hqBGE0 to be kept up to date about the impact of the AWS outage to Adobe services. ^JW

C
casual_grace9513Author
Participant
October 28, 2025

Hi , i just got charged for the subscription even though I tried canceling. 

 

Can I get help cancelling and a refund?

kglad
Community Expert
kgladCommunity Expert
Community Expert
November 1, 2025

what's your trial start date?

what's your cancellation date?

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