Cancel Adobe Creative Plan on Another Account

Forum|Forum|2 years ago
March 7, 2024
2 replies
122 views

How can you cancel a adobe creative plan from another account that you dont have access but i still have receipt.

is it possible for the Debit Card to Decline the automatic payment or we need to ask customer support for that but as for my account i dont have current plan.

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kglad

Community Expert

type "agent" into the chat field to bypass the bot.

gupta shivangi

Legend

Hi there,

Thanks for your questions. It is not possible to make changes to account details and plans using a different account. Having said that, we'd recommend contacting our support team and start a private chat session for the payment related questions.

https://adobe.ly/4a467ei

Regards,

Shivangi

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