Skip to main content
Participant
August 2, 2021
Question

Cancel Adobe Subscription without fee

  • August 2, 2021
  • 8 replies
  • 403 views

I hate adobe does not alert you at the purchase screen about a cancelation fee. I thought this would be a month to month thing. I want to cancel my subscription because I do not have any funds to pay them. I am almost out of money and I have no job at 13. Someone please help me cancel my subscription with no fee.

8 replies

ProDesignTools
Community Expert
Community Expert
August 4, 2021
quote

I hate adobe does not alert you at the purchase screen about a cancelation fee. I thought this would be a month to month thing.

 

Adobe does indeed offer month-to-month plans for shorter-term use:

 

Creative Cloud Annual vs. Monthly Plan: Which Should You Choose?

 

As pointed out above, the terms are specified when you sign up, including a fee to cancel after a certain date for the Annual plans.

 

The Monthly (month-to-month) plans never have a cancellation fee.

Ann Bens
Community Expert
Community Expert
August 4, 2021

Next question would be: should a 13-year-old person be able to take out a subscription. Do 13-year-olds have credit cards.

Abambo
Community Expert
Community Expert
August 4, 2021

Correct. Parental control. My children did not have a credit card, and I organized a prepaid one for my daughter when she worked as an intern in Munich, at 17. (Just to say, at that time in Munich nobody accepted credit cards... 🙂 )

ABAMBO | Hard- and Software Engineer | Photographer
LinSims
Community Expert
Community Expert
August 4, 2021

It does, actually. It tells you the date by which you have to cancel to avoid the fee right before you can agree and subscribe.

 

John T Smith
Community Expert
Community Expert
August 4, 2021

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you enter your credit card number to buy a subscription... See this page for more information, including a highlited section from the subscription page https://community.adobe.com/t5/account-payment-plan/cancellation/m-p/12153645

 

SOME programs are available Monthly https://community.adobe.com/t5/Get-Started/Being-charged-for-a-full-year-when-i-m-on-month-to-month/td-p/10248222 - links and pictures

Ann Bens
Community Expert
Community Expert
August 4, 2021

Moved from Premiere Pro to Account... forum.

Kartika Rawat
Community Manager
Community Manager
August 4, 2021

Hi there!

Sorry for the frustration. Please reach out to the concerned team here: https://helpx.adobe.com/in/contact.html

 

Let us know if you have any questions.

Thanks.

Kartika