Cancel Free trial

Forum|Forum|3 years ago
July 21, 2022
3 replies
175 views

Hi the 18th of July I started my 3 day trial yesterday the 20th I cancelled it because I wasn't happy with the service.

Now I'm seeing money being taken from my account and I had to cancel the subscription another time. Today is the 21th of July so even then 3 days haven't gone for the money to be taken. I demand my money back now! Were do i contact your customer service. What is their number.

- A worried customer

This topic has been closed for replies.

Peru Bob

Community Expert

Moved to the Account, Payment, & Plan forum.

Peru Bob

Community Expert

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

Kevin Stohlmeyer

Community Expert

Content Adobe Customer Care directly. This is a user-to-user forum. Do not accept PM from anyone.

Use this link to call or chat with an authorized rep:

https://helpx.adobe.com/contact.html

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