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Participant
October 20, 2025
Question

Cancel my account

  • October 20, 2025
  • 1 reply
  • 100 views

I need you to cancel my account ASAP.

I cannot even stress how annoyed I am at your terrible site, you all of a sudden lack of data when i cancel my plan.  The lack of an actual contact Us page too.  What an absolute joke, i will never us any of your products ever agian

1 reply

Kanikas
Community Manager
Community Manager
October 20, 2025

Hi, 

We are sorry for the inconvenience. There is a system error that our team is working upon. 
Kindly try after sometime.


^KS

gary_0566Author
Participant
October 22, 2025
I have cancelled it now and now you are trying to take 98 from my bank.

This is the worst product cancellation process ever. This was cancelled
after the free trial and you still try and take payment from my account.

Can you please cancel and stop trying to take payments
John T Smith
Community Expert
Community Expert
October 22, 2025

You must cancel in no more than 14 days from the start of the trial or your trial becomes a subscription... and there is a fee to cancel after the 14 days